Privacy Policy

1. Our commitment

At MIRAMARI, safeguarding your privacy is of paramount importance to us.

This Privacy Policy explains which personal data is collected, the reasons for its collection, and how it is protected, in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

Personal data is processed by MIRAMARI.

Company name: MIRAMARI

Address: 41 rue Jacquemars Giélée, 59800 Lille, France

Email: service-client@miramari.fr

3. Collected Data

Depending on your interaction with our website, we may collect the following information:

• First and last name
• Email address
• Telephone number
• Delivery address
• Billing address
• Order history
• Saved wishlist items
• Browsing preferences
• IP address
• Device type and browser
• Customer account login details

Banking information is never stored by MIRAMARI.

Payments are processed exclusively through a secure payment service provider.

4. Purpose of Collection

Your data is used solely to:

• Create and manage your customer account
• Process your orders
• Ensure delivery
• Respond to your customer service enquiries
• Send emails related to your order
• Enhance our services and your experience on the website
• Comply with our legal obligations

With your consent, your email address may also be used to share updates regarding new releases, collections, and exclusive offers from the House.

You may unsubscribe at any time.

5. Legal Basis for Processing

Data processing is based upon:

• Performance of a contract when placing an order
• Your consent for the newsletter and certain cookies
• Our legal obligations
• Our legitimate interest in enhancing the security and quality of our services

6. Retention Period

Data is retained only for the period necessary to fulfill the purposes for which it was collected.

Certain information may be retained for longer when required by law, notably for accounting or tax compliance.

7. Data Recipients

Your data may be shared solely with service providers essential to operating our services, including:

• Secure payment service provider
• Couriers
• Website host
• Audience analytics tools
• Technical partners involved in operating the platform

These partners are bound by strict confidentiality obligations.

MIRAMARI never sells your personal data.

8. Security

We implement technical and organisational measures designed to safeguard your data against unauthorized access, loss, alteration, or disclosure.

Interactions with our website are protected by a secure connection (HTTPS).

9. Your Rights

In accordance with the GDPR, you hold the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw your consent at any time where it forms the legal basis for processing

10. Exercising Your Rights

For any enquiries regarding your personal data, you may contact us at:

service-client@miramari.fr

A response will be provided promptly and within one month at the latest.

11. Cookies

The website uses cookies necessary for its proper functioning as well as, subject to your consent, cookies to measure audience and refine your browsing experience.

You may adjust your preferences at any time within your browser settings or via the cookie management banner.

12. Amendments

This Privacy Policy may be updated to reflect legal or technical developments.

The version published on this page is the sole applicable version.

13. Contact

For any questions regarding the protection of your personal data:

service-client@miramari.fr